You need to check if the server is having custom mysql version? like below?
root@server2 [~]# mysql --version
mysql Ver 14.16 Distrib 5.2.12-MariaDB, for unknown-linux-gnu (x86_64) using readline 5.1
This custom version of MySQL conflicts with the internal cPanel PHP, so I disabled the "usecpphp" file so that Horde could send email properly:
root@server2 [~]#
in that case you need to do
root@server2 [~]# mv /var/cpanel/usecpphp /var/cpanel/usecpphp-disabled
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